Help Desk

FAQ

all questions to the help desk and their status

form for question

Helpdesk for the Key Program

For questions related to observation planning for the key program, please use this link.

The KP helpdesk is for all Guest Observers (GOs) over the world (not only JAXA). Only questions related to observation planning for KP will be treated. Other questions, e.g. data analysis related to KP, should be handled by the genaral helpdesk of each region (JAXA/JP; here, NASA/US, ESA/EU).